Privacy Policy

Last updated: March 21, 2026

This Privacy Policy describes how Krelvone ("we", "us", or "our") collects, uses, discloses, and protects information about you when you access or use our website at krelvone.com and any related services, seminars, or digital products we offer (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you interact with our Service, including but not limited to:

Full name and contact details such as email address and phone number
Account registration credentials
Payment and billing information processed through third-party payment providers
Messages, inquiries, or feedback submitted through contact forms
Responses, comments, or contributions made during seminars or discussion sessions
Profile information and preferences you configure within your account

1.2 Information Collected Automatically

When you visit or use the Service, certain technical information is collected automatically, including:

IP address and approximate geographic location derived from it
Browser type, version, and operating system
Device identifiers and screen resolution
Pages visited, time spent on pages, and navigation paths
Referring URLs and exit pages
Date and time of access
Cookies, pixel tags, and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from third-party sources, including payment processors, authentication providers, analytics services, and marketing platforms, where you have authorized those parties to share your data or where permitted by applicable law.

2. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage your account and provide access to the Service
To process transactions and send related confirmations and receipts
To deliver seminars, course materials, and educational content
To facilitate interactive features such as discussions, Q&A sessions, and participant communication
To respond to your inquiries, support requests, and feedback
To send administrative notices, updates, and policy changes
To send promotional communications where you have opted in or where permitted
To analyze usage patterns and improve the quality and performance of the Service
To detect, prevent, and address fraud, abuse, or security threats
To comply with our legal obligations and enforce our terms

3. Legal Bases for Processing

We process your personal information on one or more of the following legal bases:

Performance of a contract: Processing is necessary to fulfill the agreement between you and Krelvone, including delivering the Service you have purchased or registered for.
Legitimate interests: Processing serves our legitimate business interests, such as improving the Service, preventing fraud, and communicating with users, provided those interests are not overridden by your rights.
Consent: Where you have given us explicit consent to process your data for a specific purpose, such as receiving marketing communications.
Legal obligation: Processing is required to comply with applicable laws and regulations.

4. Cookies and Tracking Technologies

4.1 Types of Cookies We Use

Category	Purpose	Duration
Essential	Enable core functionality such as authentication and session management	Session or persistent
Functional	Remember your preferences and personalize your experience	Persistent
Analytics	Collect aggregated usage data to improve the Service	Persistent
Marketing	Deliver relevant promotional content where consent is given	Persistent

4.2 Managing Cookies

You may configure your browser to refuse cookies or to alert you when cookies are being sent. Disabling certain cookies may affect the functionality of the Service. Where required, we will request your consent before placing non-essential cookies.

5. Sharing of Information

We do not sell your personal information. We may share your information with the following categories of recipients under the circumstances described:

Service providers: Third-party vendors who process data on our behalf, including hosting providers, payment processors, email delivery services, and analytics platforms. These parties are bound by contractual obligations to protect your data.
Professional advisors: Legal counsel, accountants, and auditors where necessary to operate our business and meet our obligations.
Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
Legal and regulatory authorities: Where we are required by law, court order, or governmental authority to disclose information.
With your consent: In any other circumstances where you have explicitly authorized us to share your information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to maintain your account, to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it in accordance with our internal data retention schedule. Account data is generally retained for the duration of your active relationship with us and for a reasonable period thereafter.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission, access controls, and regular security reviews. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

8. Your Rights

Depending on your location and applicable law, you may have the following rights with respect to your personal information:

Access: Request a copy of the personal information we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal information where there is no legitimate reason for us to continue processing it.
Restriction: Request that we limit the processing of your information in certain circumstances.
Portability: Receive your data in a structured, commonly used, machine-readable format where technically feasible.
Objection: Object to processing based on legitimate interests or for direct marketing purposes.
Withdrawal of consent: Where processing is based on your consent, withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at support@krelvone.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

9. Third-Party Links and Services

The Service may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any external services you access through our platform.

10. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child without appropriate consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us at support@krelvone.com.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer personal data internationally, we apply appropriate safeguards to ensure your information remains protected in accordance with this policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by sending a notification through the Service or to your registered email address. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using the details below:

Company: Krelvone
Email: support@krelvone.com
Phone: +380673541990
Address: Krylova St, 44A, Mykolaiv, Mykolaivs'ka oblast, Ukraine, 54000
Website: krelvone.com